Policies

    Terms and Conditions

    By using the MotoringDiary.com.au website you are agreeing to comply with the following terms and conditions of use. For your reference our company ABN is 80 648 180 037.

    Use of any information or materials on this website is entirely at your own risk. We shall not be liable for any unauthorised use. The content in this website is provided for information only and is subject to change without notice. Any unauthorised use or reproduction is prohibited.

    The Motoring Diary website may use links to other websites. These links are to provide you further information and do not imply that we endorse the website(s) content, products or services. Any reproduced content or material will be acknowledged on our website.

    Creating a link to this website from another website or document without Motoring Diary prior written consent is prohibited.

    Privacy Policy

    Motoring Diary is committed to ensuring that your privacy is protected so please be assured that we do not release any information from our customers or website visitors to third-party organisations. We only collect personal information for the purposes of shipping, ongoing communication with customers and continuous improvement of our products and service.

    Should any of your personal information be incorrect or incomplete, please email us with the correct information.

    If you have any queries about our privacy policy, please feel free to contact us via

    Returns Policy

    Our aim is to make sure you are completely satisfied with your purchase and the service we provide. All products are fully guaranteed.

    If any product was delivered faulty or damaged, Motoring Diary will replace the product within 30 days of delivery. However, proof of damage is required by way of a digital photo to confirm cause. Please notify us within 14 days via email to and we will respond within 48 hours.

    Refunds due to ‘change of mind’ will not be accepted, so please choose carefully.

    If your order is returned to sender due to incorrect shipping information and we are not contacted with an alternative shipping address your order will be refunded.

    Return address for damaged product:

    c/- Motoring Diary
    PO Box 440
    Wallan VIC 3756

    Payment, Dispatch and Deliveries Policy

    We currently accept payment through PayPal via our online store. If you don’t have a Paypal account that’s fine, simply complete your purchase by choosing the ‘guest checkout’. You will be directed to Paypal’s website. Please pay using a credit or debit card. Remember to return to our online store to complete your order.

    Other payment methods we accept include cheque, money order, Electronic Funds Transfer (EFT) and direct deposit. If you would like to pay via one of these method, please contact us via .

    Motoring Diary will charge your card at the time of placing the order. If there are any supply issues, a member of our Customer Service team will be in touch to discuss your options.

    All ‘pre-ordered’ diaries will be dispatched early to mid-December using Australia Post parcel post. A flat delivery fee of $14.95 will apply. Expect to receive your order within 5 working days (metro areas) and within 7 working days (regional areas). Our shipping notification email is your confirmation that your parcel has been dispatched. It contains your Tracking Number.

    Note: The above times can vary, especially during peak times so please allow for delivery times when ordering for a gift or specific date.

    Note: It is recommended that customers provide a delivery address where someone will be available to accept your delivery between 9 – 5pm. Otherwise your parcel will be re-directed to the nearest post office for you to collect.

    All prices are listed in Australian dollars and are inclusive of GST.

    Tracking your order

    Once you have placed your order, you will receive an email to confirm your order has been received and your payment has been processed.

    If you do not receive a confirmation email within 24 hours of placing your order please contact .

    When your order has been dispatched you will receive another email with your consignment number.

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